Contact Bursar Services

Office of the Bursar
260 Day Hall, Cornell University
Ithaca, NY 14853
Phone: (607) 255-2336
Fax: (607) 255-6442
E-mail: uco-bursar@cornell.edu

Hours of Operation: Monday - Friday 8:00 - 4:30 EST

 Bursar Contacts:

• University Bursar
• Bursar Account Services
• Support and Cashiering
• Student Loans
• Bursar and University Collections
• Bursar Systems

 View Bursar Staff Contact Information
 View All of the DFA Contacts By Area

Bursar Account Services
General Area Contact	(607) 255-2336
Cornell NetPay	netpay@cornell.edu
Lost/Stolen CornellCard	(607) 255-6324
Cornell Installment Plan (Academic Management Services)	(800) 635-0120
Direct Deposit/Student Refunds	(607) 255-2336
Bursar Account Services Staff*
Beth Payne  (A-C)	Bursar Account Representative
Tim Benedict    (D-G)	Bursar Account Representative
Kathleen Thomas  (H-M)	Bursar Account Representative
Shelley Crampton-Massery  (N-R)	Bursar Account Representative
Tammy Moyer  (S-Z)	Bursar Account Representative
Debbie Oplinger	Bursar Account Supervisor
Cynthia Morehouse	Associate Bursar,  Bursar Account Services
E-mail:  uco-bursar@cornell.edu   Note: Bursar account representatives are assigned accounts to service based on the first letter(s) of the student's last name. Whenever possible, contact your bursar account representative directly with questions.

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Support and Cashier
General Area Contact	(607) 255-6413
Cashier and Support Services	(607) 255-3310
Jolene Gordner	Customer Service Desk           Bursar Administrative Support
Jackie Hawley	Third Party Billing Tuition Insurance Claims Fraternity and Sorority Billing
Mike Hynes	Cashier Coordinator
Heidi Root	Cashier
Nickolas Bucci	Manager of Support and Cashiering
E-mail:  uco-bursar@cornell.edu

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Student Loans
General Area Contact	(607) 255-7234
Student Loans Staff*
Susan Austic (A-G)	Student Loan Representative
Paula Neff  (H-O)	Student Loan Representative
Cathy Wagner  (P-Z)	Student Loan Representative
Kristin Thoman	CSLP Loans/Medical Loans
Edward Baker	Assistant Bursar for Loans
E-mail:  uco-loans@cornell.edu   Note: Student loan representatives are assigned accounts to service based on the first letter(s) of the account holder's last name. Whenever possible, contact your loan account representative directly with questions.

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Bursar and University Collections
General Area Contact	(607) 255-0856
Fax:	(607) 255-2414
Collections Staff*
Susan Austic  (A-G)	Collection Representative
Michelle VanDeBogart (H-O)	Collection Representative
Melanie Ryan (P-Z)	Collection Representative
Kristin Pennock	Assistant Bursar for Collections
E-mail:  uco-bursar@cornell.edu   Note: Collection account representatives are assigned accounts to service based on the first letter(s) of the account holder's last name. Whenever possible, contact your collection account representative directly with questions.

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Bursar Systems
General Area Contact:	(607) 255-6413
Cornell NetPay Inquiries	netpay@cornell.edu
Bursar Systems Staff
Robert Kilts	Production Control Assistant Consolidated Billing Bursar Production Calendar
Benjamin Stein	Functional/Technical Analyst Bursar DataMart Support
Jim Rohan	Assistant Bursar for Systems
E-mail:  uco-bursar@cornell.edu

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